Choosing The Right ISP It can be a disaster to pick the wrong internet service provider or ISP. So to make sure that you’re only making the right choice, there are a number of factors that have to be taken into consideration from the uptime, capacity, equipment, field response and the likes. You must not just base your decision on the familiarity or price when you’re in the process of choosing an ISP. With the sheer number of internet service providers these days, it can be tempting to just go with the one that’s offering the cheapest option. While it can save you money initially, doing so may make you end up paying more bills or dealing with more headaches in the long run. When seeking ISPs, following are essential factors that should be taken into account.
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Number 1. Uptime commitments – of all promises that various ISPs make, none’s actually worth anything if the ISP fail to fulfill their uptime commitments. Whenever possible, look for a service level agreement that provide you with measurable and real targets for uptime and not only rely on their 99 percent operational guarantees.
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Number 2. Speed – most of the time, the downstream speed that the internet service provider advertises is what’s used as a basis by many customers to rate them. While it is true that there are many ISPs that advertise to provide you with 5mbps or faster to businesses, remember that these claims should be tested first. Marketing claims are sometimes excessive and if they fail to meet it, they have lots of excuses to conceal their flaws. Before you make an order with this being said, you should do inquiries first on what services are used by other clients, what are the things they are experiencing and the likes in order to know how strong the ISPs downstream speeds are. Number 3. Technical or customer support – remember that even the best connection experience problems and chances are, you will have some problems or questions that you want to be addressed ASAP. You must know how fast their technical or customer support team can respond to your queries or concerns when things go wrong. Number 4. Responsive field service – say that you do experience outage or other related issues with your internet, check how easy or convenient it is to get support. If failure occurs as a result of lightning strikes, wiring gone bad, failed modems which are the most common, how fast does the ISP commit in resolving these outages? Make sure to take these things into account when choosing an internet service provider to be certain that you’re with the right company to provide internet connectivity to your needs.