As a property manager or owner, doing thorough research into a cleaning company that provides superior services is vital. You not only want a reputable and professional company getting the job done, you equally want to maintain your images as a facility representative. There are plenty of options to choose from, but making the right one requires making the following steps.
Experience and quality service delivery
The best companies are often those that have been running for a few years. The other criterion is that they have been changing with the times and can provide a thorough clean with advanced machinery that gets the job done efficiently and in less time. The cleaning company also ought to have a track record in delivering quality services to other establishments with a similar caliber of Diamond and Diamond Lawyers.
The types of companies they have worked for also matters; do they specialize in institutional, industrial, office, commercial or residential buildings. You should ask for referrals or look up reviews and testimonials to see what other people are saying about the companies you’re looking into. Always start with a few promising companies and then narrow down your choices to the one you can settle for a cleaning routine that works for you.
Staff qualifications and company’s certifications and standards
Part of experience and quality has mostly to do with the staff. Find out what the staff’s training requirements are and if they are continually rained on cleaning techniques in line with the new machinery and cleaning materials in the market. They ought to show they have full knowledge of health and safety protocols and should be insured in case of injury while working.
The company also needs to demonstrate, apart from their capabilities, they meet national or international standards of operations excellence. They also ought to be fully insured and bonded. In this modern era, they should show that they use green materials to protect both people and the environment.
Apart from finding out the cleaning company’s specialized focus on what they offer regarding service delivery. These could include dusting, vacuuming, carpet and upholstery cleaning, hard floor cleaning, power washing, touch point cleaning and special event cleaning. Depending on your needs, you can request for a mix or all the services.
As with any other service provider, the cleaning company needs to be available on call. Look for companies that have adopted web-based software that allows them to record cleaning details for you to track their progress. Any feedback you give gets transmitted in real-time, and they are therefore able to take immediate action.